Train the Trainer Program

Penumbra manufactures surgical tools to treat stroke and embolism, and Train the Trainer certifies experienced manufacturing associates as process trainers, who then onboard new employees. The program's goal is to ensure standardized training delivery, consistent use of approved tools and methods, and accurate completion of training documentation.

Over the course of two years, I developed a cohesive training ecosystem designed to support process trainers from initial certification through ongoing skill maintenance and recertification. In 2024, I conducted a comprehensive needs analysis, then designed and piloted a biannual recertification course (Train the Trainer Refresher) for 850 current process trainers across two US facilities. 

 In 2025-26, I led the full redesign of the core certification curriculum. I delivered a program 36% shorter than its predecessor, with a deliberate shift toward demonstration, activities, and hands-on practice over lecture. I independently scripted, shot, directed, and edited a full end-to-end video demonstration of the JI4-Step training process, the first of its kind at the company. I also designed seven microlearning modules, assigned quarterly over the two years between initial certification and recertification, to complete the ecosystem and help trainers maintain their skills between formal training events. 

Finally, in 2026, I assisted in the translation and localization of the full program in Spanish for our newest manufacturing facility in Costa Rica.

Role: Solo ID, end-to-end across all components

Tools: PowerPoint, Canva, Articulate Rise 360, Adobe Premiere Pro, Photoshop, Illustrate & Audition

Interactions: Activities, practice, in-person and video demonstrations, hands-on practical assessment

Audience: ~250 new process trainers annually; 850 current trainers biannually; translated and localized for use at Costa Rican facility

Impact: 36% shorter core curriculum; first-ever video demonstration of the complete training process; continuous skill support across the full two-year certification cycle

Training Deliverables:

Instuctor's Materials:

Project Planning and Design: